V10 - Common seller issues (FAQ): What if I can't sell, I entered the wrong details or I have a problem with my listing?

We know questions or issues can come up when selling your tickets. Here are the most common cases:

If you can't manage to sell your ticket

A ticket not selling can come down to several factors:

-> Price compared to the market

-> Demand for the event

-> How close the event date is

You can improve your chances by:

-> Adjusting the price

-> Keeping your listing up to date

-> Being available when we contact you

If you entered the wrong information

If you made a mistake when posting:

-> You can edit your listing from your "profile"

-> You can also delete it and post it again correctly

⚠️Important:

It is your responsibility to make sure the ticket information is correct. Incorrect details can affect the sale or cause problems during the transaction.

If you have a problem with your listing

Depending on the case:

-> We review the situation with you

-> We walk you through how to fix it

-> We look for a solution wherever possible

Our commitment

-> To support you throughout the selling process

-> To help you resolve questions or issues

-> To keep the experience clear and safe for everyone

💡Tip: A clear listing, with correct information and a competitive price, significantly increases your chances of selling.