C3 - Purchase security: How do we guarantee your purchase is safe?
Author
Miguel Angel Calvache Giraldo
Date Published
So you can buy with complete peace of mind 🎟️🧐
👉 We protect your money at all times
Enntra acts as a secure intermediary: we collect the payment and only release it to the seller once your ticket is already in your account. If something does not go as it should, you are covered: we find you an equivalent ticket or refund your money.
👉 We verify every ticket posted
Every ticket goes through a validation process to confirm it is authentic. We also work with ticketing companies that eliminate the risk of duplication (using blockchain technology) or fraud.
👉 Official, verified channels
All of our communication channels are verified and you can recognize them by the blue verification badge next to our name. Watch out for imitators, copycats or any other reseller pretending to be us!
👉 A legally registered company
Enntra S.A.S. is a company registered in Medellín, Colombia (Tax ID 901856931) and supervised by the Superintendency of Industry and Commerce (SIC). We operate from Ongoing (Universidad EAFIT), which backs our operation and commitment.
Our mission is to become Colombia's #1 resale platform, so more people can buy and sell without fear. 🎟️😉
Learn how to safely buy tickets on Enntra: find your event, validate your order and receive your tickets. The whole process explained step by step.
If the event is sold out, set an alert on Enntra and we'll let you know as soon as new tickets are posted. Here's how to set one up, step by step.